NEXORIGHT Money Back Guarantee Policy
At NEXORIGHT, customer satisfaction is our top priority. We stand by the quality of our products and services, and we strive to ensure your experience with us is nothing short of excellent. If you are not completely satisfied with your purchase, our Money Back Guarantee policy allows you to request a refund under the following terms and conditions:
Eligibility for Refund
- You may request a refund within 30 days from the date of purchase.
- The product must be in its original condition, unused, and with all original packaging and accessories.
- Digital products and services are eligible for a refund only if they have not been downloaded, used, or accessed.
How to Request a Refund
- Contact our customer service team at support@nexoright.com with your order details.
- Provide a reason for your refund request and attach any supporting documentation or images if applicable.
- Our team will review your request and respond within 5 business days.
Refund Process
- Refunds will be processed to the original payment method used at the time of purchase.
- Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.
- NEXORIGHT reserves the right to refuse a refund if the conditions are not met.
Exclusions
Certain products and services may not be eligible for a refund, including custom orders, clearance items, and gift cards. Please review the specific terms associated with these products before purchase.
For additional questions or assistance with our Money Back Guarantee, please contact our support team. Thank you for choosing NEXORIGHT.